Support & FAQs

Stuck on a route or found a bug? Email [email protected] or send us a note via our contact form. Let us know your device, the route you were on, and what happened.

Frequently Asked Questions

How do I play?

Drive your route with the on-screen controls, grab curbside bins, and empty your hopper at the transfer station before your shift ends at 10:00 AM. How to play on the title screen and in the pause menu covers the controls and replays any tutorials you’ve seen. There’s also a full how to play guide here.

Why didn’t my pickups count toward my stars?

Only emptied pickups count. Stop in the orange bay at the transfer station to tip your hopper before the shift ends.

Where do recycling bins go?

From Route 2 on, blue recycling bins and boxes go to the blue bay at the recycling center. Recycling tipped at the orange bay is landfilled and costs points.

How do I unlock the next route?

Pass a route with at least one star to unlock the next one. Pass The Big One to win.

What costs me points?

Driving on lawns, hitting cars, and running over kids’ bikes all cost points. Driving into a pond costs points and your load, and the truck is towed back to the yard.

How do I play without the clock?

Turn on Free play on the route menu to drive any unlocked route with no clock, no score, and no cash.

How do I reset my progress?

Open the Garage from the title screen and tap Reset progress, then tap it again to confirm. This erases your routes, stars, cash, upgrades, and paint, and can’t be undone.

Will my progress carry over to a new device?

Progress is saved on the device you play on and doesn’t sync between devices. It may come along if you restore a new device from an iCloud or Google backup of your old one.

Privacy

Trash Day Rush doesn’t collect any personal data. See the privacy policy for details.